Pullman Singapore Orchard Hotel, Singapore - Reviews, Room Options & Prices 2025

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About the Hotel

270 Orchard Road, Singapore, Singapore, 238857

The 5-star Pullman Singapore Orchard features striking herringbone glass facade with an eight-story media wall in Orchard, the city's shopping and entertainment district. The property includes a beach club, outdoor pool with sundeck, fitness center, Spa Park Asia, and connects to a shopping mall with international brands.

Smart Automated Accommodations

308 air-conditioned rooms offer full in-room automation through smart devices. Rooms showcase black marble walls, ambient lighting, and modern sculptures, while Crystal Club Floor rooms provide dedicated lounge access.

Distinctive Dining Venues

Eden Restaurant operates as a glasshouse offering Asian cuisine with captivating views. Mitzo Restaurant & Bar serves contemporary Chinese cuisine, transforming into a modern supper club during evenings.

Pool and Wellness

The property features an outdoor swimming pool with Bar Canary providing views over Orchard Road. The fitness center and Spa Park Asia offer comprehensive wellness options.

Central City Access

Pullman Singapore Orchard sits minutes from the Central Business District and Clarke Quay entertainment enclave. The hotel provides free shuttle service to nearby MRT stations, while Singapore Botanic Gardens, Universal Studios, and Gardens by the Bay are within proximity.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Suite

Max:

2 persons

32 m²

Bed options:

1 King Size Bed

City view

Coffee machine

Air conditioning

room details

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Superior Deluxe Upper Floors King Room

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Superior King Room

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Center

Singapore 1.2 mi

Airports

Changi (SIN) 13.6 mi

Train

Promenade MRT Station 1.9 mi

Tanjong Pagar KTM Railway Station 2.1 mi

Metro stations

Somerset1400 ft

Bus

Bus stop700 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Valet parking

Baggage storage

24-hour services

24-hour reception

24-hour room service

24-hour business center

General

Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Elevator
Currency exchange
Multilingual staff

Sports & Fitness

Fitness center
Fitness studio

Guest Parking

Electric kettle

Services

Valet parking
24-hour room service
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Medical facilities service
Stores/Commercial services
Computer connection

Dining

Paid breakfast
Restaurant
Poolside snack bar
Buffet breakfast

Business

24-hour business center
Meeting/ Banquet facilities

Children

Babysitting/Child services

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool

Room features

Free Wi-Fi in rooms
Air conditioning
In-room safe
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

270 Orchard Road, Singapore, Singapore, 238857

Map view

street view

270 Orchard Road, Singapore, Singapore, 238857

City landmarks

Botanical Garden

Singapore Botanic Gardens

1.6 mi

Mall

ION Orchard

3800 ft

Garden

Gardens by the Bay

2.4 mi

Gallery

National Museum of Singapore

1.3 mi

Museums

National Gallery Singapore

1.4 mi

Shopping Area

Clarke Quay

1.4 mi

10 Bayfront Ave

Marina Bay Sands Singapore

2.2 mi

30 Raffles Avenue

Singapore Flyer

2.1 mi

Mall

Orchard Gateway

2400 ft

Shopping Area

The Centrepoint

2400 ft

Museums

Asian Civilisations Museum

1.5 mi

Mall

Bugis Street

1.3 mi

Mall

313@Somerset

2400 ft

Mall

Far East Shopping Centre

5000 ft

Mall

Ngee Ann City

3800 ft

8 Grange Road Cathay Cineleisure Orchard

Cathay Cineleisure Orchard

2400 ft

68 Orchard Road Plaza Singapura

The Istana

2900 ft

Garden

National Orchid Garden

1.6 mi

Museums

Chinatown Heritage Center

1.5 mi

Gallery

Singapore Tyler Print Institute

4800 ft

Mall

Mandarin Gallery

2400 ft

Gallery

The Cathay

1.3 mi

Parks

Fort Canning Park

1.6 mi

2 Orchard Turn Level 4 Ion Orchard Level 55/56

ION Sky

3800 ft

2 Cox Terrace Fort Canning Park

Battlebox

1.3 mi

Mall

Plaza Singapura

1.3 mi

Mall

Robertson Quay

1.3 mi

Museums

Peranakan Museum

1.6 mi

Shopping Area

Great World City

1.5 mi

Nearby

Mall

Scotts Square

1800 ft

Restaurants

Mitzo

100 ft

270 Orchard Road Grand Park Orchard Level 4 Grand Park Orchard

Chatterbox

2200 ft

333 Orchard Road Mandarin Orchard Singapore Level 5,Mandarin Orchard

Lawry's The Prime Rib

1900 ft

333A Orchard Road Mandarin Gallery #04-01/31 Mandarin Gallery

Arteastiq Boutique Tea House

2300 ft

333A Orchard Road Mandarin Gallery 333 Floor 04 Unit 15 14 Orchard Road

Triple Three

2200 ft

333 Orchard Road Mandarin Orchard Singapore Meritus Mandarin Orchard Hotel

Prive Paragon

500 ft

290 Orchard Road #01-37 the Paragon The Paragon

Crystal Jade Golden Palace

600 ft

290 Orchard Road The Paragon #05-22

Bar Canary

500 ft

270 Orchard Road Grand Park Orchard Grand Park Orchard

Angus Steak House Singapore

800 ft

391 Orchard Road Ngee Ann City Ngee Ann City 25

Reviews and Ratings

Feedback from previous guests about their experience.

86%

enjoyed the hotel and would happily stay again

8.6/10

Great

Rooms

6.8

Location

9.8

Service

9.4

Dining

7.0

Christopher

United Kingdom, March 2025

6.6/10

I had a mostly enjoyable stay at Pullman Singapore Orchard. The location is absolutely perfect for shopping and accessing various amenities. However, I found the dining options to be somewhat limited, especially for a longer stay. The service was commendable overall, although there were minor shortcomings in room maintenance that need addressing.

Rooms

7.0

I was initially pleased but noticed that the room showed signs of wear and tear, and some amenities were lacking freshness. Room service was prompt, but the food variety could certainly use improvement over an extended stay.

Service

8.0

The staff were friendly and accommodating, particularly during check-in. I felt welcomed and supported throughout my visit. However, some areas of service, like room readiness, could have been more consistent.

Location

9.0

I absolutely loved the location! Being in the heart of Orchard Road made it easy to explore the area and indulge in shopping. It’s also convenient for those with medical appointments nearby.

Dining

6.0

While the service was very good, the variety offered in dining was disappointing, especially for a week-long stay. I expected more options to choose from during my meals.

Facilities

6.0

Facilities provided were adequate, but I did encounter some issues, including limited access to the gym and ongoing maintenance work that was not communicated beforehand.

Evelyn

United Kingdom, December 2024

6.2/10

I had a pleasant stay at Pullman Singapore Orchard, highlighted by their excellent service and great location. My club room was clean but felt a bit dated. The upgrade to a suite was a lovely surprise, showcasing their commitment to service recovery. However, there were some cleanliness issues that could be improved.

Rooms

7.0

My suite was unexpectedly spacious and clean, but some of the furnishings felt old and in need of replacement. The bench had a stubborn stain that was hard to overlook.

Service

10.0

The staff were well-trained and very attentive. They made a real effort to resolve any issues promptly, which really enhanced my experience.

Location

10.0

The hotel’s location is fantastic, right across from Takashimaya and nearby several shopping options on Orchard Road. It was a short walk to the MRT station, making getting around easy.

Dining

6.0

Dining options were somewhat limited due to refurbishment, but I found the healthy salads nice. The overall selection could use some variety.

Facilities

6.0

While room service was fast and efficient, I was disappointed to find that the gym was not available during my stay. Some public areas felt dated.

Dominic

United Kingdom, December 2024

7.2/10

I had a great stay at Pullman Singapore Orchard, primarily due to its unbeatable location and friendly staff. The room was quite spacious, but it did have some cleanliness issues that need addressing. The pool area, being so visible from the lobby, felt a bit exposed for swimming. Overall, I loved the atmosphere and service provided during my visit.

Rooms

7.0

The room was spacious and comfortable, but I noticed some cleanliness issues, especially with old items and a few stains that affected the overall experience.

Service

10.0

The staff were extremely friendly and went above and beyond to ensure my stay was enjoyable. Vincent, the doorman, was especially kind and welcoming.

Location

10.0

The location is perfect if you love shopping, right in the heart of Orchard Road with easy access to all the malls and attractions.

Dining

6.0

Dining options were decent but did not meet the standards of nearby eateries. A bit more variety and better quality would enhance the experience.

Facilities

7.0

Facilities like room service were efficient, although I did hear construction noise during my stay. The pool next to the lobby was a unique feature but felt quite open.

John

United Kingdom, November 2024

5.0/10

I had a mixed experience at Pullman Singapore Orchard. The staff was incredibly friendly and helpful, which made my stay enjoyable, especially at Mitzo, where the food was excellent. However, the ongoing renovations were somewhat disruptive, and my room had some cleanliness issues that detracted from the overall experience. Overall, the location and service stood out, but the condition of my room needs improvement.

Rooms

6.0

My room was spacious but showed signs of wear and tear, like old hangers and an unclean shower head. It definitely could have been better maintained.

Service

9.0

The staff was attentive and made me and my family feel very welcomed, especially Larry at Mitzo who provided excellent service during our meals.

Location

10.0

The hotel's central location near Paragon and other major malls made it super convenient for shopping and exploring Orchard Road.

Dining

9.0

Breakfast at Mitzo was a highlight with a wide variety of delicious options, and the staff made our dining experience great.

Facilities

5.0

Facilities were a bit lacking due to ongoing renovations; the gym wasn’t available, and I had to request basic items like toiletries.

Terry

United Kingdom, November 2024

7.0/10

My stay at Pullman Singapore Orchard was nice, thanks to the fantastic service and prime location on Orchard Road. The staff really went above and beyond to make my experience enjoyable. However, I did notice the facilities showed some signs of wear, and there were a few cleanliness issues that could be improved.

Rooms

7.0

The room I stayed in was clean but a bit dated, with some older amenities that could use refurbishment. The bed was comfortable, and the shower pressure was fantastic, which made for a pleasant experience overall.

Service

10.0

The staff here are remarkably friendly and attentive. Ryan at the reception was particularly helpful, ensuring I could check in smoothly and even facilitating a delicious breakfast while my room was getting ready. Their commitment to service recovery really impressed me.

Location

10.0

The hotel's location is unbeatable, right in the heart of Orchard Road. It was perfect for shopping and dining, and I loved having easy access to local attractions.

Dining

8.0

Dining options were good with a decent selection, and the food was quite tasty. I enjoyed my meals in the Crystal Lounge, though I wished there were more diverse choices available.

Facilities

6.0

While the hotel offers great amenities like 24-hour room service, I did find the ongoing construction a bit disruptive, and the gym wasn't open yet, which was a disappointment. Overall, there seemed to be some unfinished aspects that detracted from the experience.